Question 1

Are you accepting new patients?

Accepted Answer

Yes — we're currently welcoming new private patients. Book online in under two minutes, or call the practice and Rachel's team will find you a convenient time.

Question 2

I'm a nervous patient. Can you help?

Accepted Answer

Absolutely — it's one of the things we're known for. We take appointments at your pace, explain everything before we do it, and offer sedation for more involved treatment.

Question 3

Do you offer payment plans?

Accepted Answer

Yes. We offer 0% finance over 6–12 months on treatments over £500, and longer low-interest plans for larger treatments like implants and orthodontics.

Question 4

What happens at my first appointment?

Accepted Answer

A relaxed 45-minute visit: full examination, digital X-rays if needed, oral cancer screening, gum health assessment, and a clear written treatment plan with transparent costs. No pressure, ever.

Question 5

Do you see dental emergencies?

Accepted Answer

Yes — we reserve same-day emergency slots every weekday and Saturday mornings. Call us as early as possible and we'll get you seen, even if you're not registered with us.

Question 6

How do I cancel or reschedule?

Accepted Answer

Every booking confirmation email contains a manage-booking link where you can reschedule or cancel up to 24 hours before your appointment. Or just call us.

The team behind your smile

Dr. Amelia Hartley

Dr. James Okafor

Dr. Priya Sharma

Dr. Tom Ellery

Sophie Maddox

Rachel Osei